Deliver connectivity through a WhatsApp bot
Meet travelers and students where they already are — inside WhatsApp.
Zetexa's WhatsApp bot lets partners deliver eSIM QR codes, activation help, and support directly inside WhatsApp, without requiring a customer to download a separate app.
Why WhatsApp
In many of the markets Zetexa serves, WhatsApp is already the default way people communicate — including with businesses. A WhatsApp bot lets partners deliver an eSIM QR code, walk a customer through activation, and handle support questions inside a chat thread the customer already has open.
What the bot handles
Setting up your WhatsApp bot
Connect your WhatsApp Business number to Zetexa's platform
Configure your brand's profile, greetings, and message templates
Test the full purchase-to-activation flow end-to-end
Launch to customers
How a WhatsApp bot deployment works
Connect your WhatsApp Business API number to Zetexa's bot integration
Configure the activation and support flows — QR delivery, top-up, troubleshooting
Share your WhatsApp number or a click-to-chat link with customers
Monitor conversations and activation success from your dashboard
WhatsApp bot vs. a dedicated app
| Capability | Zetexa | Competitor |
|---|---|---|
| Customer effort | Zero — no download, uses an app they already have | Requires app store download and install |
| Reach | Works on any phone with WhatsApp | Limited by app store availability and device compatibility |
| Support | Conversational, in the same thread as activation | Separate support channel from the activation flow |
| Time to launch | Days, on an existing WhatsApp Business number | Weeks to months for app store review and release |
FAQ
Questions about Deliver connectivity through a WhatsApp bot
No — it's an additional channel partners can offer alongside a website or app, useful where WhatsApp adoption is high.
Still have questions? Our team can walk you through it.